For Public Service Transformation Academy/RedQuadrant:
PSTA lead for Leading Greater Essex programme for the Essex Partnership Board; Leading PSTA commissioning development and support project across 10 taskforces in 10 areas as part of the DFE SAFE Taskforces programme tackling serious violence and disengagement in schools. Leading a Commissioning Academy focusing on commissioners from Officers of Policing & Crime Commissioners through the Association of Policing and Crime Chief Executives (APACE).
Work continues with Somerset CC CoLabs and I am supporting the next cohort for LB Newham‘s Reciprocol Mentoring scheme as we hand over to an internal team for future delivery.
As producer for Care As You Are a film about a family carer on a journey caring for her mother with dementia, I have been working Disrupt Education and Learning to create a premium eLearning package based on the film as the driver for learning and look forward to its launch in this first quarter of 2022.
Consultancy: This has been a busy year. Main work I have delivered in the last year includes:
Consortium of charities: supporting 6 charities to bid jointly for a 5-7year contract to deliver integrated Information and Advice Services in a London Borough.
NHS Trust: working with colleagues on a culture development intervention in support of an Emergency Department
Mopac (Mayor’s Office for Policing and Crime, London): Led a bespoke commissioning development programme for the commissioning teams across Mopac through five learning cycles consisting of video based webinars and Q&A, immersive half day workshops and group coaching. April-September 21
Leading Greater Essex: Working through Public Service Transformation Academy and partnering with Collaborate we have been delivering this cross sector leadership programme (for the Essex Partnership) through the autumn and into this summer, incorporating webinars, masterclasses and System Challenge group coaching. The programme has been delivered online. October 20 – Sept 21
We are launching our second year of Leading Greater Essex in January 2022; I am leading the PSTA elements, particularly the applied learning aspects of the programme around system challenges and action learning.
LB Newham: I have been working with Royston John and Munira Thobani, through RedQuadrant to lead design and co-deliver a Reciprocal Mentoring Scheme for the borough council in support of its Tackling Racism Inequality and Disproportionality programme. March-September 2021
Somerset CC: I have continued to work with Somerset Senior Leadership Team (with RedQuadrant – Sarah Johnston) – with a few months break at lockdown, we recommenced in the autumn as the team engages with Local Government Reform and the formation of an Integrated Care System, whilst managing the COVID vaccination and recovery programme. I have also been working with RedQuadrant to deliver a Commissioning ‘CoLab’ programme entirely online. Ongoing
Essex CC Commissioning Team: I have led a series of workshops – an all staff awayday session on line, a session with Children’s and mental health team on ‘trauma-informed’ commissioning and strategy workshops with the leadership team preparing for Integrated Care Systems (three covering Essex) Nov 20 – March 21
British Council: With Jim McLaughlin, we ran a series of connected online workshops with a cross section of senior managers to support the development of a digital learning strategy based on customer experience and a single journey. May June 2020
Care As You Are (see trailer): as producer for this film about a family carer on a journey caring for her mother with dementia, I have been working Disrupt Education and Learning to create a premium eLearning package based on the film as the driver for learning. This highly interactive learning programme is SCORM compliant and almost ready for going to market with local authorities, health and care providers across all sectors. We have worked with Somerset CC Social Care Learning Team to develop the programme. Also a DVD and booklet for families is going on release June 21 through amazon and other retailers through Screenbound a major film dvd distributor.
Joanna Procter and Reveal Productions: The Care As You Are film was of course made by Reveal, directed by Joanna. Updates on the Reveal Productions website can be found here.
I have just completed a piece of work for Blackpool Opportunity Area through RedQuadrant, working in one of the most deprived wards in England. We managed to shift a planned one day workshop into two shorter ‘online in person’ workshops developing a vision and defining collaborative projects to move the area towards a more preventative approach to children’s development and improving outcomes.
I have also been demonstrating to 2 groups of consultants, how to facilitate online in person ‘virtual’ action learning sets by running 4 of these sessions with each group.
I am now offering specific ‘ONLINE IN PERSON’ consulting interventions:
Summary of specific offers client ready:
Interventions ‘On line In Person’ (aka ‘remote’ delivery using zoom or your own platform). All of these are designed to improve well-being and team work of staff and organisation partners
- Role consultation: a robust development model focusing on: understanding ‘self’ and one’s authority in role; how role requirements are changing (systems thinking approach); how to adapt and align self-awareness with changing role requirements
Group interventions that combine support, learning and action
- (Virtual) ‘Action Learning Online In Person’
- Collaborative project working
- Weekly Group focusing on learning: what went well/What we could have done better/Insights and ‘Aha’s/actions we will take as a result of the learning (strengths based learning)
- Appreciative Inquiry into creating a positive organisation at a time of uncertainty and change
- Transition workshops exploring transitionining into new ways of working (Bridges’ Model)
- Accountabilities – Decision Rights review (RACI review around decision points in key areas of risk)
What a few months this has been!
I have been taking a lead on a Senior Leadership Team Development with Somerset CC (through RedQuadrant). We have gone through a design phase and we have had a first development day with that team on which I worked with Meg Peppin. The covid emergency has of course put this on hold.
Also on hold is work I started with the British Council with Jim McLaughlin at Meeting Facilitators; strategy work on technology and customer journeys.
Just prior to the lock down, I completed a small strategy session with the leadership team of Spark Inside – a charity providing coaching and development to young men in prisons. This was through Meeting Facilitators.
In February, I completed leading the East Midlands Transformation Academy – a 5 day development programme with some 30 people from 6 local authorities in the region. What we introduced to this programme was group consultancy calls I facilitated between the main development days which focused on the 100 day challenge projects they were working on as part of the programme.
I have had a peer-reviewed paper published in January:
The run included performing Pattern Up at two schools. At Ark Academy, Joanna and I led a two hour workshop after the play, with 50 students, exploring the themes of the play; re-enacting two key scenes to stimulate the discussion in small groups of 10 young people each led by one of the actors.
It has been another busy and varied few months on the consulting front.
I just supported and facilitated an event for 70 people through the Human Rights Foundation’s Oslo Freedom Forum. This was an amazing experience and privilege to work with pro-democracy activists. This was through Meeting Facilitators.
Between July and October, I led a review of support services to children’s homes run by Nottinghamshire CC (through RedQuadrant). I am also leading a new Public Service Transformation Academy programme for a number of local authorities in the East Midlands.
I have been leading the design phase of a leadership development programme with the Senior Leadership Team of a County Council. This will go into delivery early next year (through RedQuadrant)
Somerset Academy 3 completed and Academy 4 is being redesigned jointly with Somerset NHS, Somerset County Council and SW Academic Health Science Network to focus more on supporting the projects, less on development days and delivery in line with the local Sustainability and Transformation Partnership plan for Somerset. With support at different levels in the system the aim is to work towards greater integration between health and social care. A case study of this Commissioning Academy intervention can be found in the latest Public Service Transformation Academy (PSTA) Case Studies and annual report: Public service: state of transformation Think pieces and case studies 2019 here pp 55-61.
I also worked with a number of directors and strategic managers from Somerset County and Somerset CCG facilitating 5 half day meetings focusing on what is needed to deliver more joint commissioning.
Working with 40 leaders from Cambridgeshire County and Peterborough City Councils, who are working together on a number of policy and operational areas, has involved a combination of system leadership events co-delivered with RedQuadrant colleagues, and facilitating two action learning sets with up to 12 of the 40. Once again action learning as a method proved its value as a way of supporting and developing experienced leaders having to work with complexity and financial and political uncertainty.
During this period, I have led a Transformation Academy in the East of England for PSTA/RedQuadrant.
As an associate with Meeting Facilitators I designed and delivered strategy a vision event for a regional division of Allianz insurance. Most recently I delivered a workshop with Urgent Health UK, a group of urgent care providers, on building resilience into their sector.
Somewhere between consulting and social theatre: Joanna Procter, Sola Adebiyi and myself, through Reveal Productions and RedQuadrant, delivered a session at the Public Service Transformation Academy PSTA Conference 2019 in June. This was an ‘embodied systems’ session using “Theatre of the Oppressed” methods to:
- Provide the conference with something different, unexpected, that might change your thinking, that might inspire you to try something different yourselves in working with complex systems of relationships …
- Demonstrate the voice of the user / the outsider – which is unlikely to be well represented at the conference
The session was only 40 minutes long, so was obviously just a taster. This approach could be incorporated into a deeper exploration of how local health and care systems work. It was very well received by the 30+ delegates from the conference who participated.
Social theatre took a step into the world of wildlife conservation in recent months. Joanna directed the latest Summer Charabanc, theatre on the back of a 1920s Millers Cart drawn by 2 Suffolk Shire horses, as it followed a route around Westhay Nature Reserve in Somerset. This was another Wassail production, funded by Arts Council England and Somerset Wildlife Trust. The site provided the backdrop for a story about the effects of climate change, and the habits of rare bird egg thieves. The 20+ performances goy great reviews, and audiences got quite involved at times in the action themselves!
First on the consulting front (Stephen), this has been a busy period.
Somerset Commissioning Academy 2 has been completed and projects started on that programme have progressed over the 100 days since the final day. Somerset Academy 3 is underway, with 5 new projects starting up.
Also through RedQuadrant, I am working with Devon CC and also Cambridgeshire/Peterborough designing and delivering system leadership development events.
Standard Bank Investment Banking International (IBI) – I have been working with IBI devising and supporting five 90-day ‘sprint’ projects groups focusing on revenue growth and client-centricity. These were set up in a session I facilitated at an event for senior managers across IBI and other parts of the bank. This work has been through
Joanna continues to develop and grow applied theatre as a practice. More on this can found at www.revealproductions.co.uk. Joanna and Stephen have worked more together in 2015 and 2016 and see more opportunities to develop creative and organisational capabilities combining through creative approaches to rehabilitation and linking community based performance to social action, organisational and personal development.
Joanna: “I have just set up Reve(a)l Productions CIC. My aim is to support the growth and development of people who are marginalized/disadvantaged using Applied Theatre and putting on devised ‘Shows with Meaning’ in local community settings. We will work flexibly on a range of projects and funding. Audiences may be small and connected to the performers or in a wider setting – the performances bring a message to the audience that is critical to the development of the performers in changing their lives or the lives of others
I am focusing on developing two projects currently. I am looking at using an applied theatre approach to build resilience amongst orphans of the Ebola crisis in Sierra Leone, building on my previous projects with war-affected youth and children in 2012. (see www.joanna procter.co.uk home page for videos). The second project involves developing a show with a community activist from Tottenham – an African Caribbean man in his 50s, based on his life and experiences – a mediator between police, community and gangs, and with a powerful story to tell. The aim is to develop the show in a way that shows that there is an alternative to cycles of racism, exclusion and violence. This is a good example of how our skill sets will merge together over time.
By securing funding more effectively, I will be able to employ local creative people to work with me to devise work that is relevant, sustainable and has an impact in the local communities we are working in.”
Joanna was recently funded to develop an innovative approach to local storytelling in Somerset, working with Wassail Productions. Working with 4 actors and a writer, a show was devised and performed in September 2016 taking a ‘mythology’ of the Somerset Levels as the basis for the show. The show was performed on a large Millers Cart, drawn by two Suffolk horses, which wound its way around Langport and Muchelney, as the audience were invited to witness an ‘illicit’ wedding and the resolution of of a dramatic and fateful event 100 years ago connected to the flooding of the Levels!
In May, Joanna spent a few days in Greece and ran a workshop for young refugees from Syria at one of the refugee camps in Athens.
Joanna just completed her work with Help for Heroes after nearly 3 years (see below)
Joanna delivered monthly drama rehab workshops through the year at Tedworth House (Help for Heroes rehabilitation centre) working with small groups of service men and women coping with physical and psychological trauma. Applying drama methods, this work aims to break down barriers to re-engaging in social situations following serious injuries. This is being delivered at Tedworth House Centre run by Help For Heroes.
She started work directing a play, working with non actors for whom the process of working together and performing will be significant to their own personal journeys of overcoming exclusion.
Stephen and Joanna worked together to provide workshops to support a staff and management engagement process Stephen was developing for Kids Company. Unfortunately, the closing of this charity at such short notice meant that the work was not completed. All in all, this was a distressing situation for the kids and young people and their parents as well as for staff. A complex set of forces were at work and our work was all about building a stronger ‘container’ for the organisation, which was spread across some 15 sites as well as outreach in 36 schools.
Stephen supported Joanna to deliver a drama workshop for 25 Young Carers in Somerset.
Joanna completed a 2.5 day workshop with 20 14-year olds at a multicultural school in North-west London. They explored the theme of ‘gangs and choice’ through drama and movement, and after 2 days devising and rehearsing a 20 minute performance, the young people performed the show twice the next day to some 300-400 children with their teachers. This was considered a great success, with participants overcoming their own ‘tribal’ groupings and conflicts to come together to perform as one. Increased self confidence was important feedback from the experience from participants and the power of theatre to overcome differences to celebrate diversity and talent was demonstrated. This workshop was also foundation research for a bigger project on the issue that Joanna is formulating.
She supported a number of young people preparing for a performance at a major fund-raising event for Key 4 Life.
Joanna ran a whole day workshop at a primary school – working with 30+ 8-9-year old children, she created with them a performance about power of learning, which was very well-received by parents, other children and teachers, when they performed at the end of the day.
Joanna worked intensively for a week with a year group (10-11) at a school for children with special needs including autism. The school is a London multi-cultural inner city school. This work centred around National Book Day and culminated in a performance by the year group to children at the school and parents. The evaluation showed that the process had a positive impact on the children as well as the teaching staff and the performance was very well received by parents as their children performed well together and above expectations.
In the summer and autumn 2012, Joanna worked with 4 Special Needs Schools in North-west London on a project to promote crime prevention awareness amongst children (7-16 years). Using drama, she ran 21 sessions to explore different aspects of crime involving strangers, cyber crime and self-awareness in diverse situations.
Joanna completed a project working with teenage young women to put on a show as part of youth work supported by a London Borough’s Crime Prevention Committee; this culminated in a brilliant performance by the young women involved at the town hall – with family and friends in attendance – see this here. The young women aged between 14 and 16 years old, found this experience of developing, rehearsing and performing ‘ a great experience’, ‘an amazing experience’, ‘ it is going to help me make big decisions’.
She directed ‘The Notebook’ at the Imperial War Museum performed on Armed Forces day 2011. visit Vimeo The Notebook.
Joanna continues to offer ongoing one-to-one energy work with private clients.
Joanna and Stephen worked together to deliver a staff development process and day for Kids Company in Bristol, based on the idea of creating a ‘positive organisation’ that supports intensive educational and therapeutic services for children and young people. “The structure of the day was perfect, the right balance of input and activity, consequently the day was well paced, informing and inspiring. Our aim was to create a cohesive staff group, who would move onwards and upwards as one community, despite being spread out over five sites. Following the day the community spirit is certainly there and the energy among the staff is positive and forward looking. I can certainly recommend Stephen and Joanna to organise and facilitate training days.” Esther Keller, Director for Services for KidsCompany in Bristol.
We were able to bring together organisation development methods such as appreciative inquiry and ‘world cafe’ with creative tools in group work, visualisation and singing. The idea of a the group of 85 staff learning and singing a song in 5 part harmony encompasses listening, the parts being learned and then coming together and the power of connecting at a deep level – was ideal preparation for moving into collaborative activities later in the day. The singing session was delivered by Anthony Johnston www.realvoice.co.uk
Stephen worked with the wonderful Dr Bill Prensky Meet Bill here and see CNDG here and Brad Wilkinson, both in the USA. Our client has been Pfizer Animal Health – now Zoetis – and he has been working with Bill and Brad to design two strategy implementation and community events. Working with some highly experienced vetinarians has been really interesting. We went through visioning sessions and world cafe and deep dive methods to enable the client teams to to develop plans they own. Stephen largely worked virtually with Bill and Brad, as well as co-facilitating one of the events in Portland Oregon. Great people to work with and he enjoyed working together virtually. This is a good example of Stephen bringing his creativity and workshop design skills into play as a virtual team member. He also designed and authored an interactive iBook, developed with the CNDG technical team for the client as both a record of the second event and as basis for ongoing updates on the story of change as the organisation moves forward on its change journey.
He facilitated two ‘leading for rapid growth’ workshops in South Africa for Kentz plc and worked with Zimmer Inc, a global medical devices manufacturer designing and facilitating workshops to help UK and European Finance leaders transition to a new operating model.
Stephen has been working in the field of ‘complex case management’ in social care, managing cases through HfH Healthcare; “this work is very much going back to my roots in social care and is also giving me increased insights into the way services are put together where there are multiple and complex needs involved.”