There are principles for working together that are important in achieving sustainable outcomes from the consulting engagement:

• Co-design: working with the client team to design the project and the approach to the issue or deliverable – strategy development and implementation, ‘change’, new ways of working, behaviours or new technology being rolled out
• Focusing on outcomes: envisioning what will be happening if the intervention is successful – what would they be seeing? Creating this picture and the transition steps to achieve it, through participation and engagement approaches
• People implement what they help to plan: planning the implementation strategy with the client and particularly those with a stake in the implementation
• Identifying and taking ‘supporters’ on the journey: finding the key people who are supportive and have energy for this, who will positively influence others
• Create a narrative based on real stories:  articulate and illustrate the  journey of change
• Building from strengths and where there is energy: using appreciative inquiry to build on ‘what’s best and brings life’ to the organisation, to engage in developing a positive culture and dealing with complexity and conflicting views in a productive, constructive way

Applying these principles to support sustainable change

Applying these principles allows us to explore processes that support sustainable change in organisations that achieve results: 

Copyright Stephen Moss, Greener Moss Ltd

 

In the video showing below, Stephen can be seen working closely with a ‘graphic facilitator’ to develop the visual narrative and capture of a presentation given at an international conference (see www.allchange.co.uk for more on what we did).